Hotel Indigo Hakone Gora, an IHG Hotel

Hotel Indigo Hakone Gora, an IHG Hotel

What kind of luxury resort is Hotel Indigo Hakone Gora, an IHG Hotel?

In early April, when the cherry blossoms began to bloom, we took the Shinkansen from Tokyo Station, got off at Odawara Station, and then took a free shuttle bus to the hotel. This time, we wanted to soak in an onsen while viewing the cherry blossoms, so we stayed at the spa resort around the time the cherry blossoms were in bloom.

A 30-minute shuttle bus ride from Odawara Station brought us to the hotel, where the entrance was decorated with a jinrikisha, a rickshaw often seen in Kyoto and Asakusa. The automatic door opened to reveal a magnificent sliding door that was once used as a gate to a samurai residence. Once inside, the pillars, walls, and ceiling were decorated with magnificent marquetry. Marquetry is one of Hakone’s representative traditional crafts. Not only the interiors, but also the furniture and cushions were decorated with marquetry patterns. In the dining area, the walls were covered with paintings of ukiyoe woodblock prints depicting the mountains of Hakone, arranged in a modern style.

After completing check-in formalities on a sofa next to the dining restaurant, the staff showed us to our riverside room on the fourth floor. As we entered the room, we could hear the sound of the river flowing. The room was smaller than I had expected, but it was functionally designed. The private onsen on the veranda had a bathtub made of stone and a shower room next to it. All rooms have private hot spring baths. The walls were decorated with interesting artwork that mixed old Hakone and modern times. The furnishings were also tastefully done in indigo blue, giving the room a sophisticated and modern feel.

The room by the river had a pleasant sound of the river and water flow when I opened the window, and the sound and space were very soothing as I lay on the bed. The room by the river had a pleasant sound of the river and flowing water when I opened the window, and when I lay down on the spacious bed, the sound and space were very soothing. I relaxed with a cup of coffee in my room for a while and enjoyed the open-air bath on the balcony. The temperature of the hot spring tends to be high, so it is recommended to fill the bathtub with hot spring water as soon as you get to your room and let it cool down for a while, or add tap water.

Then the resort features a spa onsen. Instead of the traditional Japanese hot spring style, the spa is like a swimming pool where you wear a bathing suit. There was a large screen inside the spa onsen, showing beautiful natural images of Hakone and Mt. Fuji. Whenever the images on the big screen changed, the colors and brightness reflected on the window glass and the surface of the onsen changed, and at the same time, the ambience of the space changed.

Then, after enjoying the spa onsen, we went to the courtyard where the footbath was located. The courtyard, where the sun had just set, was lit up in indigo blue, creating a wonderful fantasy world. I felt as if I was in space. I was amazed at how completely different the atmosphere here was from that of the daytime. It is great to take a footbath here and have a drink.

If I were to venture a fault, I would say that the view from the room was not so good. We stayed during the cherry blossom season, so we were able to see the cherry blossoms blooming along the river, which was nice, but if you stay during other seasons, you may not need to book a room along the river. Also, even though the room had a private hot spring bath, it was in full view from outside, and I needed to lower the bamboo brand, so I could not enjoy the view when I was in the bath.

Also, the food at the dining restaurant on the first floor was no bad, with wood-grilled beef, but the price range is comparable to that of luxury hotels in Tokyo. The taste was also average. For two adults, a la carte and not drinking alcohol, the price was about JPY35,000, but we were not very satisfied. On the other hand, The breakfast buffet was wonderful. Salads with fresh vegetables harvested in Hakone are plentiful, and the freshly baked croissants and danishes were delicious. You can choose either Japanese or Western food for your main course, and everything else is buffet style.

Overall, the facility is a great place for couples because of the romantic ambiance. Often on weekends I saw families with children, but during the week there seemed to be more couples. Also, although this hotel appears to be a 5-star hotel, it is more of a 4-star hotel. It was more casual and stylish than a luxury resort. We value the view from our room, so we felt it was lacking, but the hospitality of the hotel staff was excellent and we enjoyed our stay.

Is the location easy to access?

The hotel’s free shuttle service is available from the west exit of Odawara Station. The trip takes about 30 minutes. Reservations are required in advance. Departure from Odawara Station 10:00, 12:30, 15:30, 17:30
FYI, it takes 35 minutes from Tokyo Station to Odawara Station by Shinkansen.

Alternatively, public transportation buses are available from Odawara Station. Buses run approximately every 20 minutes from 6:25 AM to 9:05 PM. The bus fare is JPY800 for per adult. Take Hakone Tozan Bus from Odawara Station East Exit, platform 4 (via Hakone-Yumoto Station), get off at Miyaginobashi bus stop, and walk about 2 minutes to the hotel.

Upon customer request, the hotel provides a free shuttle service to and from Gora Station between 10:00 and 18:00.
Inquiries: Tel +81 460-83-8310 It is within walking distance from Gora Station, but it is better to ask for a shuttle service because of the long slope.

Where is the best accommodation for anniversaries in Hakone?

If you are looking for a place for a special occasion, the property would be one of the best in Hakone. The staff arranges flowers and cakes to celebrate an anniversary at additional charges if you request in advance.

Rooms I would recommend?

The rooms along the river did not have an open atmosphere, even with the windows open, because the bus terminal and convenience store on the other side of the river could be seen. Also, the rooms on the mountain side would not be enough to enjoy the spectacular view of Hakone as there is a factory in front of them.

If you are going to stay here, I would recommend a room on the 4th floor, as the 2nd floor has a direct view of the convenience store and bus terminal, but our room on the 4th floor along the river had a view of the Hakone mountains, as long as you don’t look down.

How about toiletries & in-room amenities?

All of the amenities are taken care of including enough toiletries, yukatas, bathrobes, skincare products, sweets, and a coffee machine with capsules, etc. A Boss speaker was placed by the bed. The free Wi-Fi reception was excellent in the property.  Room service is available between 7:30 and 22:30.

Also, this is child-friendly.  Staff provides cribs, bed guards, and meals, etc. if you request in advance. You can share the bed in your guest room with a child under the age of 12 for no additional cost.

How about In-house Facilities?

As noted above, there is a spa onsen, Jacuzzi bath and sauna. All of them are open from 9:00 to 22:00.

There is a spa treatment shop and reservations are required for treatment services.

There is also a gym, which is available 24 hours a day, free of charge. It has a full range of exercise equipment and impressive large-screen digital signage, which is a nice change from the usual.

Then the resort is a perfect universal design. Wheelchairs are available for borrowing. If you are bringing someone with weak legs, let the staff know in advance. They will be able to arrange a room close to the elevator. During our stay, we saw guests in wheelchairs. 

How about meals?

As noted above, the food is about as good as it gets, considering the price range. There is only one dining restaurant on site, but there are Chinese and pizza restaurants called TABIYA’S nearby that can be used.

My impressions

Overall, rooms with private hot spring baths are more expensive in Hakone, but I thought the price was lower here. Also, there are still very few resort hotels in Hakone that offer rooms with private hot spring baths, so this is ideal for those who prefer hotels to ryokans. Then the spa onsen is also a rare onsen style in Japan, but couples and families can enjoy it together. It is easy to use for a weekend trip, and I would like to visit again in the fall season.

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Info about Hotel Indigo Hakone Gora, an IHG Hotel

Style Modern Resort Spa Hotel
Check-in and out times
Estimated Price 40,000 JPY for 2 adults per room
Contact Call at +81 460-83-8310 overseas
Call at 0460-83-8310 domestic Japan
Internet Connection Free wifi in the hotel
Facility Information Wheelchairs are available
Pets are not allowed
The free parking lot is available
Location Hotel Indigo Hakone Gora, an IHG Hotel’s MAP
Access Free shuttle service from Odawara Station
or Gora Station
Need to book in advance
Tel  +81 0460-83-8310
Official Homepage Hotel Indigo Hakone Gora, an IHG Hotel’s HP

*All information above is as of the date that I posted on my blog.