Matsuzakaya Honten

Matsuzakaya Honten

What kind of onsen ryokan is Matsuzakaya Honten?

This is a luxury authentic ryokan with private hot springs.  If you want to get an authentic onsen ryokan adventure in Hakone, you should stay here.  The spring quality would be one of the best in Hakone.  You may become a hot spring freak if you try them.  Once we entered the gate, we felt that we were being pulled into old-Japan.  The ryokan has a long history.  The ambiance is serene, quaint, and charming.  The property would be great for couples, family, or solo travelers.  *A minimum age requirement of 12 applies
  TOP5 Authentic Ryokans in Hakone

Is the location easy to access?

The location wouldn’t be convenient and a free shuttle service is not available.  You need to take a Hakone Tozan Bus at Hakone-Yumoto Station or Odawara Station, and then get off at Azuma ashinoyu Bus Stop, and then a 5min-walk to the property.  If this is your first visit to Hakone, you may want to show the below Japanese sentence to a bus driver when you get on a bus.  Then you wouldn’t miss the bus stop even if you fall asleep.

Kindly let me know when you reach “Azuma ashinoyu Bus Stop”

If you are still unsure about the above access information, please do not hesitate to contact me at the space below.

Where is the best accommodation for anniversaries in Hakone?

If you are looking for unique venues for special occasions, the property would be one of the best.  The staff arranges flowers and cakes to celebrate an anniversary at additional charges if you request in advance.

Rooms I would recommend?

If you are going to stay here, I would recommend rooms with outdoor private hot springs in Ashikariso or Shiranso building.  That’s truly wonderful.  We spent a lot of time jumping in and out of our private one until check-in time.  Then if you don’t want to sleep on Japanese-style mattresses called futons in tatami rooms, you may want to book a room with twin beds on tatami mats.

How about toiletries & in-room amenities?

All of the amenities are taken care of including enough toiletries, a Nespresso machine with many capsules, a tea machine, yukatas, and samue outfits, etc.  Also, a humidifier and a wooden speaker were placed in our room.  The free WiFi reception was good in our room.  Room service is not available.  Then complimentary beer, wine, Japanese sake, whiskey, lotus tea, jasmine tea, English tea, hot chocolate, 100% fresh juice, popcorn, snacks, and sweets, etc., are available at the lounge for 24h.  It couldn’t be better.  Then there is no convenience store nearby.  You might want to buy your necessities before coming here.
  TOP5 Accessible Hotels & Ryokans in Hakone

How about In-house Facilities?

There are large indoor communal hot springs.  They are open from 5:00-9:30, 14:00-25:00.  Also, there are 5 outdoor private family hot springs that you can use for free whenever they are not occupied.  All of them are open from 7:00-9:45, 15:00-23:45.   You need to book at the reception if you want to use them.  The spring quality is awesome like skin location, creamy, thick, and soft.  The water temperature tends to be a bit high.   *Please note that if you have tattoos and want to use the communal hot springs, use the private family baths instead, or book a room with a private one.  Then Matsuzakaya Honten is not a universal design.  There are many steps and there is no lift in-house.  If you bring people with weak feet, you may want to find others. 

How about meals?

The food experience was good, but wouldn’t be special.  The portion tends to be average.  All meals are served in a dining area.  Dinner starts at 18:00 or 19:30.  Breakfast starts at 8:00, 8:30, or 9:00.   *Please note that inform the staff when you book a room with meals if you have any food allergies or dietary needs.  They probably wouldn’t be able to prepare alternative food if you request it on that day.  Also, if you have dinner here, you need to check in by 19:00.  Then, as far as I know, there is no nice restaurant around here.  The location is out of the way.  You may want to book a room including meals. 

My impressions

All staff tends to be helpful, friendly, and attentive, but if you cannot find English speakers at the reception, you might want to write on paper what you want to say.  Most of the young staff would understand English sentences.  I hope you don’t mind.  Overall, the price range would be reasonable.  We really got much of an immersive “hot spring” experience as we expected.  Have a nice trip!  Welcome to receive any questions about Matsuzakaya Honten from the below space.  If you check-in after 19:00, you need to inform the staff in advance.  *Due to the coronavirus, the property is temporarily closed until the 31st of May, 2020.  Check Availability and Pricing for the ryokan on or Agoda

Info about Matsuzakaya Honten

Style Authentic Japanese Ryokan
Check-in and out times
Estimated Price 60,000 JPY for 2 adults per room
Contact E-mail
Internet Connection Free wifi in the ryokan
Facility Information Wheelchairs are not available
Pets are not allowed
The free parking lot is available
Location Matsuzakaya Honten’s MAP
Access 30min from Hakone-Yumoto Station by bus
Address and TEL 57 Ashinoyu, Hakone-machi,
Ashigarashimo-gun, Kanagawa 250-0523
Tel +81 460-83-6511
Official Homepage Matsuzakaya Honten’s HP

*All information above is as of the date that I posted on my blog.