Hakone Kowakien Tenyu

Hakone Kowakien Tenyu

What kind of ryokan is Hakone Kowakien Tenyu?

This is a typical modern onsen ryokan with outdoor private hot springs in Hakone.  Amazingly, each room has an outdoor private one.  If this is your first time staying at ryokans, you should stay here.  Facilities tend to be the latest.  You wouldn’t feel stressed during your stay.  On the other hand, if you are looking for an authentic ryokan adventure, this is not.  Hakone Kowakien Tenyu would be great for family, groups, or couples, but not solo travelers.  The ambiance is lively, cozy, and family-oriented.  When we stayed at the weekend, we saw many families with small children.  When we stayed on a weekday, most of the guests were couples.
  TOP5 Hotels & Ryokans for Families in Hakone

Is the location easy to access?

Yes, access to the property would be easy from Gora Station.  Free shuttle service is available from the stations every 30 mins between 13:45 and 19:15.  You don’t need to book it in advance.  *Due to the effects of Typhoon 19, the Hakone Tozan Line between Hakone-Yumoto and Gora Station is under a long-term suspension.  During this period of suspension, bus transfers and Rail Replacement bus services will be operating between Hakone-Yumoto and Gora stations.  It will be restored in late July 2020Refer to the infoThe Hakone Tozan Line has restarted since the 23rd of July, 2020.  Alternatively, you can take an Izu Hakone Bus from Hakone-Yumoto Station or the East Exit of Odawara Station.  Then get off at Tenyu Bus Stop and just a 2min walk from the bus stop to the property.  If this is your first visit to Hakone, you may be worried about where you should get off, so you may want to show the below Japanese sentence to a bus driver when you get on a bus.  Then you wouldn’t miss the bus stop even if you fall asleep.

天悠のバス停に着いたら、教えて下さい。
Please let me know when you reach “Tenyu Bus Stop”.

If you are still unsure about the above access information, please do not hesitate to contact me at the space below.

Rooms I would recommend?

If you are going to stay here, I would recommend rooms with views of the garden on a high floor possible.  You can see a traditional garden while chilling out in the room.  Also, the garden illuminated at night was mystical.  On the other hand, I wouldn’t recommend staying in lower-level rooms with views of mountains because they are facing the car park.  Then if you are a light sleeper, you may want to stay in rooms with views of mountains on high floors.  Because the sound of a waterfall in the garden may be a bit loud, especially, the summer season.  Then the standard rooms tend to be cramped for families.  It would be more suitable for couples.

How about toiletries & in-room amenities?

All of the amenities are taken care of including enough toiletries, yukatas, samue outfits, Japanese sweets, water bottles, and a green tea set, etc.  There are skincare products in the bathroom.  Also, complimentary herb tea, green tea, and coffee are available at the lobby lounge.  There are vending machines for drinks including beer.  There is no convenience store nearby.  You may want to buy your necessities before coming here.  Room service is not available.  Free Wifi reception was almost OK.  When we stayed in 2019, it was sometimes patchy at night because of heavy use.

How about In-house Facilities?

There are amazing outdoor and indoor communal hot springs on 5F and 6F.  We were overwhelmed by the beauty of the views from the outdoor bath.  Don’t forget to try it.  All of them are open from 5:00 to 24:00.  Even if you arrive early before check-in time, you can use the communal hot springs and the lobby.  *If you have tattoos, you may not be permitted to use the communal bathing areas.  Also, this is child-friendly.  Staff provides baby cribs, meals, amenities, and tableware, etc. if you request in advance.  Then Hakone Kowakien Tenyu is a universal design.  There are two rooms for wheelchair users.  If you bring people with weak feet, you may want to inform the staff in advance as they can arrange a room near the lift.
  TOP5 Accessible Hotels & Ryokans in Hakone

How about meals?

Japanese western fusion for dinner was wonderful.  The food tends to be sophisticated, but the portion size was small.  After dinner, don’t forget to visit the bar lounge on 5F.  You can enjoy drinking while viewing a charming garden.  Then the western-Japanese buffet for breakfast was great.  The buffet was quite extensive every day.  All meals are served in a dining area on 5F.  If you bring small children, basically, they are served in a private room.  The dining area tends to be a bit loud and cramped.  Dinner starts from 17:30, 17:45, or 19:45.  Breakfast time is from 7:00-10:00.  *Please note that inform the staff when you book a room with meals if you have any food allergies.  They probably wouldn’t be able to prepare alternative food if you request it on that day.  Then, as far as I know, there wouldn’t be restaurants near the property.  The location is in a rural area.  You may want to book a room with meals.

My impressions

All staff tends to be warm, helpful, and proactive, but it seems that there would be a shortage of staff.  They looked so busy.  If you want to chill out here in a tranquil atmosphere, you may want to avoid staying during Lunar New Year, late April to early May, the weekend of Oct and Nov, and the end of the year and New Year holiday.  The property would be so popular.  Have a nice trip!  Welcome to receive any questions about Hakone Kowakien Tenyu from the below space.  *Due to the coronavirus, the property is temporarily closed until 31st of May, 2020.  Check Availability and Pricing for the ryokan on Booking.com or Agoda

Info about Hakone Kowakien Tenyu

Style Modern Onsen Ryokan
Check-in and out times
15:00/11:00
Estimated Price 57,000 JPY for 2 adults per room
Contact E-mail
 info@ten-yu.com 
Internet Connection Free wifi in the ryokan
Facility Information Wheelchairs are available
Pets are not allowed
The free parking lot is available

Location Hakone Kowakuen Tenyu’s MAP
Access Free shuttle service
from Gora Station
Address and TEL Ninotaira, Hakone,
Ashigarashimo District,
Kanagawa 250-0407
TEL +81 460-82-5111
Official Homepage Hakone Kowakuen Tenyu’s HP

*All information above is as of the date that I posted on my blog.