Maruei wouldn’t be luxury, but if you expect signature Japanese hospitality with a personal touch, I think you should stay here.  All staff is excellent.  Sincere and wonderful hospitality greeted us the moment we started parking our car.  Perhaps if you are looking for typical onsen ryokans around Mt.Fuji area, I would highly recommend staying at Maruei.  On the other hand, if you are looking for luxury onsen ryokans, this is not.  I would rather recommend Bessho SASA Hotel or Ubuya.  Maruei would be great for family, groups, couples, but not romantic couples.  *Solo travelers can stay on weekdays only.  The ambiance would be cozy, family-oriented, and livery.  If you are going to stay here, I would recommend a room with Mt. Fuji views.  You can view Mt. Fuji while chilling out at the room.  The property is facing Lake Kawaguchi, so most of the rooms are facing the lake, not Mt. Fuji, but there are some public spaces, such as the rooftop of the property and private family hot springs where you can fully enjoy viewing a dynamic Mt. Fuji in good weather.  Also, there are some rooms with private outdoor baths with Mt. Fuji views, but they are not hot springs.  Then facilities tend to be bit worn-out, but the housekeeping is excellent.  If you don’t want to sleep on a Japanese-style mattress in a tatami room, you may want to book a room with twin beds on tatami mats.  All of the amenities are taken care of including minimum toiletries, yukatas, coffee, tea bags, and green tea bags, etc.  Also, this is child-friendly.  Staff can provide meals, yukatas, and futons at additional charges if you request in advance.  Staff can warm baby food up if you bring.  Then there is no convenience store nearby.  You might want to buy your necessities before coming here.  The Free Wi-Fi reception was a bit slow after dinner in my experience.  Then Maruei is almost universal design.  There is room for wheelchair users.  Also, wheelchairs are available for borrowing.  If you bring people with weak feet, you might want to inform the staff in advance as they can arrange a room near the lift.  Then there are wonderful outdoor and indoor communal large hot springs.  They are open from 5:00-10:00, 14:00-24:30.  Also, there are two private family hot springs.  You need to book them in advance if you want to use.  They cost 1,650JPY for 30min.  *If you have tattoos, you may not be permitted to use the communal bathing area.  You may want to use private family ones instead.  Then the Japanese kaiseki food experience was great.  The portion tends to be big.  Don’t forget to bring your empty stomach.  After dinner, some rice balls for a night snack were served in our room.  Dinner is served in your room or a private room in the dining area.  Breakfast is served in a dining area.  Dinner starts between 17:30-19:00.  *If you have for dinner in the property, you need to check-in by 19:00.  Breakfast starts between 7:30-8:30.  *Please note that inform the staff when you book a room with meals if you have any food allergies.  They probably wouldn’t be able to prepare alternative food if you request on that day.  Then, as far as I know, there is no nice restaurant around here.  Local papa-mama shops are closing early.  You may want to book a room with meals unless you have a car.  Then access to the property would be easy form Kawaguchiko Station.  Free Shuttle service is available between 14:00 and 19:00.  You don’t need to book it in advance, just call at 0555-72-1371 when you reach the station.  Overall, Maruei has great value for money if compared to others.  If you want to experience a typical Onsen ryokan adventure with warm hospitality, it’s well worth staying at Maruei.  At last, don’t forget to visit the rooftop before breakfast.  There is a high possibility that you can see a breathtaking Mt. Fuji.  Have a nice trip!  Welcome to receive any questions about Maruei from the below space.  *All information is as of the date that I posted on my blog.  **Check-in and out times 2:00 PM/11:00 AM If you check-in after 17:00, you need to contact staff in advance.  Check Availability and Pricing for the property on or Agoda

Info about Maruei

Style Typical Onsen Ryokan
Guest Rating Wonderful 8.7
Estimated Price 40,000 JPY for 2 adults per room
Internet Connection Free WiFi reception was slow
Facility Information Wheelchairs are available
Pets are not allowed
The free parking lot is available
Location Maruei’s MAP
Access Free Shuttle Bus from Kawaguchiko Station
Address and TEL 498 Kodachi, Fujikawaguchiko-machi, Minamitsuru-gun, Yamanashi 401-0302  Tel +81 555-72-1371
Official Homepage Maruei’s HP  *Japanese Only

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