What kind of luxury hotel is Conrad Tokyo?
In late June, when the rainy season was hot and humid, we decided to stay at this hotel near Ginza, because we wanted to quietly enjoy the city’s sea and sky views. To get straight to the point, the hotel seemed uninteresting compared to the latest hotels in Tokyo. Moreover, we were concerned that all the amenities in the hotel were overcrowded. However, we think it is also appreciated that for a hotel of this level, the stay is at a reasonable price range. I was also impressed by the wonderful view of Tokyo Bay, which changes from moment to moment depending on the weather and the season. We thought the hotel had an in-between ambiance with just the right combination of luxury and contemporary.
We got off at Shiodome Station and walked for about 5 minutes to the hotel. The hotel is directly connected to Shiodome subway station and is located in Tokyo Shiodome Building, with the reception on the 28th floor. It was raining at times that day, but we took the underpass so we did not need umbrellas. Please refer to this Youtube. From Shimbashi Station, it is less than 10 minutes on foot, which can be difficult if you have a lot of luggage.
Entering the hotel from the entrance, one is greeted by a bright red objet d’art, somewhat similar to that of Grand Hyatt Tokyo in Roppongi, but we felt that this hotel was more conservative. Riding the elevator to the 28th floor, we found ourselves in a space with high ceilings and a sense of openness. Beyond the huge windows, whose grids cut out the light in fine detail, was Tokyo Bay and Hamarikyu, which could be seen below, and the paintings decorating the back of the building gave it a modern feel.
A little further on, the bar lounge “Twenty Eight” was on the right, and the reception desk was on the left. There was a reception counter with high ceilings and a long horizontal extension. We found this area to be an interesting contrast to the more compact reception counters that seem to be the norm in most hotels these days.
We booked a room with club lounge access, so check-in could have been done at the club lounge on the 37th floor, but since it was before 3:00 pm, the reception desk on the 28th floor was empty, so we checked in here.
The staff member who handled our check-in was very Hilton-like. They did what they needed to do without a stroke and got us a bay view room. There was no particular escort to our guest room. It was all very matter-of-fact. That said, we never felt bad about it.
Upon entering our room, we found that while the layout of the room was orthodox, the quality of the materials used in each piece was high. A long sofa was placed along the window, offering a wonderful view of Tokyo Bay. The elegant cherry blossom branch pattern on the carpet and bed board was very Japanese. The hotel did not have a business desk in the standard guest room, but it did have a round table and a chair with casters for working on a PC or spreading out documents.
Even though we had checked in a little early, after we got into our room we were both just working away at the work we had brought with us. Then, just before 5:00 p.m., we decided to visit the Club Lounge on the 37th floor. The club lounge was divided across the corridor into the city side and the Hamarikyu side (bay view). The buffet counter was located in the Club Lounge on the City side. The Hamarikyu side seemed to be more popular, but at night the Hamarikyu side was dark and the view was not so good, so the City side was probably fine. A gas fireplace was provided in the center of the club lounge, creating a warm relaxing ambiance.
When we visited, it was the end of Afternoon Tea, and the buffet counter had strawberry roll cake, chocolate cake, scones, jellies, sandwiches, croissants, danishes, madeleines, butter cookies, and crackers, etc. Drinks included coffee, Ronnefeld tea, orange juice, grape juice, ginger ale, and Coca-Cola. There was no alcohol of any kind.
After 5:00 p.m., it was time for cocktails, which included Belize Cremant de Limoux Anteche sparkling wine, two kinds of red and white wines carefully selected by the sommelier, Taketsuru whiskey, plum wine, gin, vodka, Asahi beer, Heartland beer, Koedo beer, sake, spirits and non-alcoholic beer, etc. were displayed on the shelves. Hors d’oeuvres included Hokkaido wakasagi and mushroom ajillo, marinated salmon and white asparagus, Hokkaido potato salad and deer sausage, duck, seafood rice bowl, Thai-style salad, vegetable sticks, grilled chicken wings, chicken and Camembert stewed in tomatoes, stir-fried shrimp, olives, cheese and nuts, Fruit, sandwiches, croissants, quiche, and more were on the menu.
However, the day we stayed there was crowded, so Cocktail Time was in three parts at 5:00 p.m., 6:00 p.m, and 7:00 p.m., and there was a 60-minute limit. We wanted to relax and have a drink while admiring the night view, but there were kind of a lot of people around and the ambiance was uncomfortable, so we left the club lounge early.
After this, we decided to visit the swimming pool on the 29th floor. At the reception desk at the entrance, we gave our room number and name, received locker keys, changed in the changing rooms, and went down the stairs to find the swimming pool. Deck chairs were lined up by the poolside. The swimming pool was 25 meters long, 1.2 meters in the front and 1.0 meters in the back. The high ceiling was made of glass, and the night view of Sky Tree and skyscrapers from the 7-meter-high windows created a fantastic ambiance. Then a variety of items were available by the pool. There were water servers, tea and lemon water. There were no doughnut-shaped round floats, but swimming aids such as arm helpers and beat boards were provided. Children can use the swimming pool until 19:00. It also had a compact gym with the latest machines, studio, dry sauna, steam sauna, and jacuzzi baths. All of the above amenities were available to hotel guests free of charge.
After this, we went to the club lounge again. Cocktail time was already over and the Club Lounge was almost empty. We sat on the city side and enjoyed croissants and Ronnefeldt’s tea while looking at the night view of Tokyo. Tameike, where the hotel is located, has a certain tension and heat, which is typical of the business district.
The Club Lounge on the 37th floor was always stocked with drinks and snacks, even outside of breakfast, afternoon tea, and evening cocktail. Mitsuya cider, Coca-Cola, ginger ale, Perrier, orange juice, grapefruit juice, apple juice, Ronnefeldt tea, croissants, danishes, cookies, chocolate, etc.
The next morning, we woke up around 6:30. The Bay View Room in which we stayed faced southeast, so when we opened the curtains, the morning sunlight rising over Tokyo Bay softly streamed in. The view of Tokyo Bay, Hamarikyu, and the business district was breathtaking, and we even felt a sense of peace and tranquility. While the first day was shrouded in clouds, the morning of the second day was blessed with clear skies, and we could see Hamarikyu, Harumi Pier on the other side of the bay, and Odaiba even further beyond.
We had a Nespresso in our room, and I brewed a cup of coffee, blew away the sleepiness with the somewhat strong aroma of coffee, and headed off to breakfast. While we love mornings at resort hotels, we felt that a dignified morning at a luxury hotel in an urban area such as this one was no bad thing either.
This time, we had breakfast at an all-day dining restaurant called Cerise on 28F. The breakfast was between 7:00 and 10:00. There were a good number of people in the restaurant from the morning, but it was not overwhelming, and we thought it had a good ambiance with a moderate level of liveliness. The high ceilings and huge windows made for a very open space. The view out the window was of the skyscrapers of Shiodome, and the interior was a clean color scheme of pale blue and beige, neither too ornate nor too casual.
The breakfast buffet in the restaurant was highly satisfactory. First and foremost, the variety of food was extremely rich, not only Western but also Japanese, and of high quality. There was also a wide variety of desserts and breads, which were carefully prepared, tasty, and enjoyable. This is my own personal opinion, but I feel that the Hilton group in Japan has a generally high level of buffet-style restaurants.
We had some work left to do on the day of our stay, and we were feeling a bit hectic, but we were struck by the spectacular view of Tokyo’s bay area from the hotel. Overall, we found the hotel to be a very well-balanced place, with nothing out of the ordinary or showy. Finally, the hotel tends to be crowded, so we would recommend staying during off-peak times, especially avoiding weekends and consecutive holidays.
Check Availability and Pricing for the hotel on Agoda
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About executive lounge on 37F
Check-in / Check-out | The exective lounge on 37F |
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Open Time |
Open between 6:30 and 22:00. Breakfast 7:00-10:30 Afternoon tea 15:00-17:00 Evening Cocktail 17:00-20:00 |
Eligible Guests | Executive floor guests hilton diamond member |
Features | There is a limit of 1 hour for Evening Cocktail because it is very crowded on Saturdays, Sundays, and holidays. When we stayed, the evening cocktail consisted of three parts: 17:00, 18:00, and 19:00. |
*There is no age limit for cocktail time, so you can enjoy cocktail time with your children.
Is the location easy to access?
The hotel is directly connected to Shiodome Station. If you are visiting for the first time, please check this Youtube for directions from the station to the hotel.
Alternatively, it is about a 10-minute walk from Shimbashi Station. If you are visiting the hotel for the first time, it may be difficult to find the hotel entrance. Please check the map carefully in advance. The hotel is located in the Tokyo Shiodome Building, and the reception is on the 28th floor. If you have a lot of luggage, we would recommend taking a taxi from Shimbashi Station. It’s about JPY1,000.
Alternatively, it takes 45-60min by Airport Limousine Bus from Haneda Airport to the hotel and costs JPY950 per adult. It takes around 90min from Narita Airport and costs JPY3,200.
JFYI, it takes 40min by train from Haneda Airport to Shiodome Station, 35min by train from Haneda Airport to Shimbashi Station. Alternatively, it takes around 35min by taxi from Haneda Airport to the hotel and costs around JPY6,500.
Rooms I would recommend?
If you stay here, we would recommend a room with a view of Tokyo Bay. While relaxing in our room on a sunny day, we were overwhelmed by the beauty of the scenery.
How about toiletries & in-room amenities?
All of the amenities are taken care of including enough toiletries, pajamas, bathrobes, bottled water, English tea bags, snacks, a green tea set, chocolate, umbrellas, and Conrad toy bears and duck for your souvenir, etc. There were SHANGHAI TANG bath amenities in our bathroom. A Bluetooth speaker was placed. Room service is available for 24H. There is a convenience store nearby. Free Wi-Fi is available throughout your stay if you register with Hilton Honors.
Is this child-friendly?
If requested in advance, the staff will prepare a crib, baby bath, pajamas, slippers, toothbrush, toys, etc. Co-sleeping is free for up to one child up to 12 years old per adult.
How about In-house Facilities?
There is an amazing indoor swimming pool, gym, saunas, Jacuzzis, locker rooms on 29F. All guests can use all of them for free. The indoor swimming pool is open from 6:00-22:00. *At least 4 years old. Children are allowed in the swimming pool until 19:00. The gym is open for 24H. *At least 16 years old. You can rent swimwear, swim caps, sportswear, and shoes, etc.
If you have tattoos, you may not be permitted to use the public bathing areas. Alternatively, when you use the swimming pool, you may need to wear rash guards.
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Then there is a spa treatment shop on 29F. You need to make an appointment in advance if you have a spa treatment service. It’s open between 11:00 and 20:00.
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Then this is a perfect universal design hotel. There are some universal rooms. Wheelchairs are available for borrowing. If you bring someone with weak legs, you may want to inform the staff in advance as they arrange a room near the lifts.
Then this is a dog-friendly hotel. The dog-friendly rooms are truly complete with dog cookies made by the pastry chef, Conrad Tokyo’s original dog beds by FRANCEBED, dog bathrobes created by Conrad Tokyo’s Taylor, and the option to order a room service dog menu created by the executive chef. Up to two pets per room (additional ¥10,120 for the second pet), each weighing less than 15 kg.
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Have a nice trip! Welcome to receive any questions about the property from the below space. Check Availability and Pricing for the hotel on Agoda
Info about Conrad Tokyo
Style | Luxury City Hotel |
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Check-in and out times |
15:00/12:00 |
Estimated Price | 60,000 JPY for 2 adults per room |
Contact E-Mail |
TokyoInfo@conradhotels.com |
Internet Connection | Free Wifi in the hotel |
Facility Information | Wheelchairs are available Pets are allowed The parking lot is available at 4,000JPY per day Valet Parking is available at 4,000JPY |
Location | Conrad Tokyo’s MAP |
Access | 10min walk from Shimbashi Station connected to Shiodome Station |
Address and TEL | +81 Tel |
Official Homepage | Conrad Tokyo’s HP |
*All information above is as of the date that I posted on my blog.
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