Shangri-La Hotel Tokyo

Shangri-La Hotel Tokyo

What kind of hotel is Shangri-La Hotel Tokyo?

This is one of the best luxury 5-star hotels near Tokyo Station.  If you want to get much of an immersive “luxury 5-star hotel” experience in Tokyo, you may want to stay here.  Once you step into the lobby on 28F, you will feel as if you are in a beautiful and mystical “Paradice”.  It’s not only modern but also classical, with an extravagant ambiance that mixes East and West, somewhat like the mansions of overseas Chinese in the 19th century.  We were mesmerized by the unique world of Shangri-La luxury.

Then if you are a gourmet, you should stay here.  Overall, the food would be the best if compared to other luxury 5-star hotels in Tokyo. 

Then if you bring small children, someone with weak legs, or wheelchair users, etc., the hotel would be perfect.  “Meet and greeting service” is available for free.  You can request staff to meet at Tokyo station’s platforms and they directly escort you to the hotel.  Tokyo Station is very large and many people are coming and going all day.  If you need some help, you should contact in advance. 

On the other hand, if you are looking for a Japanese-style luxury 5-star hotel in Tokyo, this is not for you.  The ambiance is more exotic.  Also, the night view from the hotel is nice, but wouldn’t be special if compared to other luxury hotels.  If you want to enjoy dynamic views from hotels in Tokyo, this is not for you.

The hotel would be great for couples, families, groups, solo travelers, or business persons.  When we stayed here on weekend, there were many families with small children.

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Is the location easy to access?

Yes, but it wouldn’t be easy to find the entrance of the hotel.  It takes 1min on foot from Nihombashi Exit of Tokyo Station or 2min from Yaesu North Exit.  Alternatively, it takes 2min on foot from Exit B10 of Otemachi Station.  It takes 3min on foot from Exit A3 of Nihombashi Station.  Please check a map carefully in advance.

The hotel is located in Marunouchi Trust Tower Main and the reception is 28F.  The porte-cochere and parking lot are on B1.  The parking lot costs JPY3,000 per day.  The valet parking service costs JPY1,500.

Where is the best accommodation for anniversaries?

If you are looking for a good place for a special occasion in Tokyo, the property would be one of the best. The staff arranges flowers and cakes to celebrate an anniversary at additional charges if you request in advance.

Rooms I would recommend?

Shangri-La Hotel Tokyo
If you are going to stay here, I would recommend a room with a garden view and access to Horizon Club Lounge.  The night view from the room is beautiful, with Tokyo Station, Marunouchi, and Otemachi buildings shining below.

Then the bed was the top-of-the-line Sealy Bed brand, “Stearns & Foster”, which I personally found to be the smoothest and most comfortable in hotels.

How about Horizon Club Lounge on 37F?

Overall the food presentation including beverages is high standard compared to other luxury hotels in Tokyo.  You would never get bored of the food.

If you stay on Horizon Club floor, in a suite, or you’re a diamond member of Golden Circle, you can get access to the lounge.

It’s open between 7:00 and 22:00.   The food presentation is held 3 times per day, but drinks and snacks are always available between 10:00 and 22:00.
  Breakfast  7:00-10:30
  Tea Time 10:00-22:00
  Afternoon Tea 14:00-16:30
  Evening Cocktail 17:30-20:00

You can choose from the lounge or the restaurant called Piacere on 28F for breakfast.  I would recommend having it at the restaurant as the breakfast buffet is amazingly displayed.  There are many kinds of lovely danish pastries.  You can choose special dishes to enjoy at the buffet, such as omelet, egg benedict, poached egg, and pancake, etc.  The buffet is not so extensive, but each dish is high quality.  Don’t forget to bring your empty stomach.

Then, complimentary sandwiches, scones, cakes, marmalade, fruit, cookie, bagels, coffee, and tea, etc., are available for Afternoon Tea.  There were no alcoholic beverages lined up, but I think you can request them.

Then complimentary beer, wine, Japanese sake, shochu, whiskey, cocktail, scotch, brandy, champagne, coffee, milk, fresh juice, salad, vegetable sticks, sushi pockets, caponata, sliced steaks, croquettes, gratin, soup, French rolls, focaccia, prosciutto, blue cheese, and finger food, etc., are available for Evening Cocktail.  You wouldn’t need to go out for dinner.  At night, the ambiance is very romantic.

Then there is a business meeting room next to the lounge where you can use for 2 hours for free, and some computers are available.  Also, you can check-in and out at the club lounge while having wonderful sweets and coffee.  Don’t forget to drink the famous melon juice!
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How about toiletries & in-room amenities?

All of the amenities are taken care of including enough toiletries, pajamas, bathrobes, yukatas, a yoga mat, stationery, umbrellas, bath salts, bottled water, a Nespresso machine with capsules, English tea bags, snacks, popcorn with free movie tickets, welcome chocolate, and a green tea set, etc.  There were L’Occitane skincare products and BVLGARI bath amenities in our bathroom.  Turn down service is available.  The free wifi reception was good.  You can borrow DVD players, Blu-Ray players, and humidifiers.   Room service is available for 24H.  There is a convenience store nearby.

Is this child-friendly?

Yes, staff provides cribs, baby baths, pajamas, teddy bears, and amenities, etc., for children if you request in advance. *One child (ages 11 and under) per adult will be free of charge for co-sleep.

How about In-house Facilities?

There is an amazing indoor swimming pool, saunas, Jacuzzi, and gym on 29F.  All of them are available for free.  The swimming pool is open from 6:30-22:00.  *A minimum age requirement of 4 appliesThe gym is open for 24H.  *A minimum age requirement of 18 applies.  You can borrow swimwear, swim caps, sportswear, and shoes, etc.  It’s great to be able to relax by the pool with a view of the Tokyo skyline.
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On top of that, BMW bicycles are available for free.  “First come, First served”  You can go cycling around the Imperial Palace in good weather. 

Then CHI Spa on 29F is wonderful.  You need to make an appointment by e-mail at if you have a spa treatment service.  It’s open from 12:00-20:00.
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Then this is dog-friendly.  You need to inform the staff in advance by e-mail   There are some conditions.  *Up to 15 kilograms  **Please note that you cannot use the horizon club lounge with your dogs.
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Then this is a perfect universal design.  There are some rooms for wheelchair users.  Wheelchairs are available for borrowing.  If you bring someone with weak legs, you may want to inform the staff in advance as they arrange a room near the lift.
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My impressions

All staff is truly sophisticated.  It couldn’t be better.  Unluckily, the price range is going further up year by year but it’s worth every penny.  This is truly one of the best luxury 5-star hotels to stay in even if you live in Tokyo.

At last, if you want to stay in a tranquil atmosphere, you might want to avoid during Lunar New Year, late April to early May, and the end of the year and New Year holiday.  The hotel would be busy during the above periods.  Because the locals often use here for family events, too.  Have a nice trip!  Welcome to receive any questions about Shangri-La Hotel, Tokyo from the below space.  Check Availability and Pricing for the hotel on or Agoda

Info about Shangri-La Hotel, Tokyo

Style Luxury City Hotel
Check-in and out times
Estimated Price 70,000 JPY for 2 adults per room
Contact E-Mail Address
Internet Connection Free Wifi in the hotel
Facility Information  Wheelchairs are available
Pets are allowed
The parking lot 3,000JPY per day
The valet parking service JPY1,500
Location Shangri-La Hotel, Tokyo’s MAP
Access Refer to the above
Address and TEL Marunouchi Trust Tower Main 1-8-3
Marunouchi Chiyoda-ku, Tokyo 100-8283
Tel +81 3 6739 7888
Official Homepage Shangri-La Hotel, Tokyo’s HP

*All information is as of the date that I posted on my blog.